Returns & Exchanges
At Egan, we want you to love every piece in your home, which is why we offer a 30-day return window on all furniture and decor items. If a product doesn't perfectly fit your space, our team is here to ensure a seamless exchange or refund process.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing